AI-powered copilot platform for SRE teams
Automate SRE workflows using customized AI/ML models and real time analytics.
Accelerate RCA
Accelerate root cause analysis (RCA) with automatic correlations.
Predict outages
Predict outages at the granularity of a journey, service, and application.
Generate insights using AI
Create custom workflows using custom models and analytics.
Drive proactive cloud operations
OccamsHub is an enterprise grade agentic AI system that enables SRE teams to drive proactive operations.
OccamsHub is built as a highly scalable data processing system optimized for three distinct workloads: analyzing high cardinality cloud data in real time, training new AI/ML models, and context engineering for foundation models. It comes packaged with several Copilots that automate reliability workflows of multi-cloud deployments of distributed applications. Furthermore, it enables development of custom Copilots that can be trained to automate custom workflows
OccamsHub with its AI-powered Copilots drives intelligent automation and goes far beyond traditional APM, Observability and AIOps tools.
How OccamsHub improves SRE team productivity
SRE Copilot
Our SRE copilot is a set of trained AI models that automates SLO Governance and predicts outages. Specifically it:
Discovers services, user journeys, service maps, and entities and discovers the links between them
Sets optimal SLOs at the granularity of a journey and continuously re-evaluates them
Provides visibility into performance choke points in terms of journeys, services, and teams
Predicts outages at the granularity of the user journey, service and application
Trained locally using each customer’s historical data, SRE copilot drives proactive operations and improves SRE team productivity by a) addressing issues before they impact customers b) providing automated SLO governance that enables distributed teams to improve service reliability efficiently.
Next-gen Observability
Turbocharge your observability
Troubleshoot rapidly with automatic drill downs across any number of high cardinality dimensions
Search across logs, metrics, events and traces using a unified interface
Gain unique insights by training custom ML models on the fly
Create custom workflows using generative models to create custom analytics.
OccamsHub automatically normalizes ops and business data into a common data model and maintains a real time map of all entity linkages, enabling SRE teams to analyze spikes across 100s of dimensions in real time, create new analytics, discover new correlations, and train new ML models.
This improves productivity, allowing SRE teams to troubleshoot rapidly, and drive unique operational insights to improve business outcomes.
Ops Copilot
Systematize tribal knowledge into trained AI models that accelerate root cause analysis and resolution
Reduce RCA time from hours to minutes
Reduce the number of meetings and escalation paths for critical issues
Recommend remedial actions
Accelerate post-mortem analysis with built-in summarization of issues
Our Ops copilot is a set of AI models that train locally on each customer’s data. They are continuously sifting through data to find entity relationships, discover correlations, build context for generative models, generate RCA reports, and recommend remedial actions. These models are continuously learning and getting better.
This helps SRE teams avoid the tedious and error prone task of manually going through several data sources and picking needles in the haystack every time there is an incident.
Open Telemetry Support
Open Telemetry (Otel) is an open-source project that provides a vendor-agnostic approach to instrument various applications to generate metrics, logs, and traces. It also provides a collector to receive, process and export telemetry data, removing the need to maintain multiple agents and collectors.
OccamsHub supports Open Telemetry through an OccamsHub version of the upstream Otel Collector. Refer to our Github repository. This enables our customers to
Break APM vendor lock-in for data generation and collection
Switch between various analytics and monitoring backends easily
Use the latest in community standards for consistency across all applications
SaaS Service
OccamsHub is designed from the ground up for scalable enterprise deployments and supports several enterprise integrations:
Multi TB/day streaming ingestion
SOC 2 Type 2 certification
Individual per tenant deployment. No customer data is used to cross-train models. All models are local and individually trained for each tenant
Bi-directional Integration with ticketing systems